Discussion Forums - Questions about SwapaDVD

Topic: Didn't receive enough credits

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Remy B.



Subject: Didn't receive enough credits
Date Posted: 2/15/2017 6:04 PM ET
Member Since: 1/30/2013
Posts: 7
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I don't think I received enough credits for a TV series I sent out. I believe I only received 2 credits rather than 6. Is there a way I can look this up?

Remy B.


Date Posted: 2/15/2017 6:07 PM ET
Member Since: 1/30/2013
Posts: 7
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OK, found it in credit registry and only received 2, not 6 as I was supposed to. How do I get the other 4?

Thank you.

Remy

musiclover (Valerie L.)


Date Posted: 2/15/2017 6:29 PM ET
Member Since: 4/12/2011
Posts: 10,615
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That's right. You get 2 credits up front when using Swap printable postage with instant credit.

You will get the rest of your credits when swap gets scan info or when mark received.  

Click on the title and check how many credits are listed.  Make sure it says 6 credits.  

 

Remy B.


Date Posted: 2/17/2017 3:37 PM ET
Member Since: 1/30/2013
Posts: 7
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Got it. Thank you. Just received the other credits.