Discussion Forums - Questions about SwapaDVD

Topic: Marked wrong movie received

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scichik (Mary M.)



Subject: Marked wrong movie received
Date Posted: 9/3/2018 3:19 PM ET
Member Since: 11/29/2007
Posts: 3
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I just received a movie and logged in to check it in. The tab said 1 movie enroute! I clicked on it, hit yes, continued, filled in the details, hit continue, and the same movie (Sky High) showed up like I was still waiting for it. Weird. Checked it in again, checked my transactions and it showed I also received another movie (Ironman 2) which I have not...I don’t think it’s even been mailed yet...what can I do?

glowbird (Gloria B.)


Date Posted: 9/4/2018 6:42 PM ET
Member Since: 10/4/2009
Posts: 14,266
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You might try contacting the team under Help Center.  Click on Contact Us.  They should be able to help sort it out.