Help Center - How to Use the Transaction Archive

The Transaction Archive is a list of all your past transactions (completed, canceled, lost and Problem).  Each transaction there has a button to contact the other member involved in the swap, and a button which has more information about the transaction.

Your active transactions do not appear in the Transaction Archive. They appear in My Account, in the DVDs I Requested, DVDs to be Mailed, DVDs I've Mailed , Wish List Holds or  En Route to Me sub-tabs: click My Account in the toolbar at the top of the site, and scroll down if necessary to see these tabs.

To get to your Transaction Archive:

• From anywhere on the site: Place your cursor over My Account and click Transactions Archive in the menu that drops down.
• From My Account: click the My Account tab, and click the link "Transaction Archive" in the yellow bar at the top of the page.

Symbols on the Transactions Archive:

Completed Successfully
Canceled (no credit granted to sender) or Wrong DVD Received

place your cursor over the image to see if a specific transaction is Canceled or a Wrong DVD, and to see who canceled: sender or requestor.

Received with a Problem --Damaged by Sender or Damaged by USPS

place your cursor over the specific image to know what kind of problem was recorded.

Lost in Mail

Using the Transaction Archive:

• Sorting:
  • You can sort by All Requests (default view), DVDs Requested by Me, or DVDs Requested From Me.
  • You can choose one type of transaction to view: All, Successfully Completed, Canceled by Sender, etc.
  • You can sort by title, date requested or date received
  • You can sort by ascending or descending
    • ascending title means requests displayed by DVD title, A -> Z; descending means Z -> A.
    • ascending date means requests are displayed by date (requested or received), earlier to later; descending means later to earlier.
  • Click after you have made your sorting choices to see the list as you have specified.
• Click the Request Details link on any transaction to see:
  • Dates: requested, printed, mailed, etc. 
  • Dialogue about the transaction:  
    • Messages sent and received between sender/requestor about this transaction will appear here.
    • You can send a message from this area; it will be sent as a PM, and will also appear here
    • Messages can be replied to from within Request Details, OR from Personal Messages
    • Each time a new message about a transaction is sent, a notification auto-email will be sent.

Related Links:

Why are there canceled/lost DVDs in my Transaction Archive that I know were sent/received?