Help Center - I canceled/declined a DVD request and now I want to send the DVD!

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When you indicated that you could not send the DVD, the transaction was canceled, the DVD was removed from your DVD Tower, and if there was another copy available in the system, the request was passed along to a new sender. 

You will need to repost the DVD if you want to offer it for swapping.

  • If the previous requestor did not have his or her request passed along, your copy will then be offered to him or her immediately, and he or she will have 48 hours to confirm that she or he still wants the DVD.
  • If the previous requestor's request was passed along, your DVD will need to wait for a new requestor.
     

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