Help Center - How does the Vacation Hold affect SwapaDVD emails?

Search Terms:

SwapaDVD emails will not be affected by a Hold.

  • All ongoing (active) requests will still generate the normal emails
    • This means that you will get auto-email reminders about DVDs you have requested that are en route, asking if you have received the DVDs
      • Just mark the DVDs received when you get home, if they have arrived
      • If they have been declared Lost in the Mail before then, mark them received from your Transaction Archive
      • If you will be away for a prolonged time, you might want to send a Personal Message before you leave to any members from whom you requested DVDs, to let them know you will mark the DVDs received when you get back.
    • You will also get any auto-emails about DVDs that were requested from you before your account Hold began
  • All clubwide emails (these are rare) will still be sent
  • If you are subscribed to the Newsletter, this will still be sent to you
  • All auto-emails you have not opted out of in the Email Settings will still be sent to you.

The only emails you will not get from SwapaDVD during a Hold are emails requesting a DVD that was on your DVD Tower when the Hold went into effect. 

  • If you get a request by email while your DVD Tower is on Hold, that means:
    • The request was submitted before your DVD Tower went on hold, and this is a second or third notification or reminder email

Related Links:

 

How to put your Account on Hold/vacation
How does the Vacation Hold affect My DVD Tower?
How does the Vacation Hold affect My Wish List?
I go out of town a lot; how can I manage my account?
I will be away from my account for a prolonged time; how should I handle this?
I missed a request, and it canceled. Can I get the request again so I can send the DVD?