Swap a DVD Forums: No longer receiving any club correspondence- Questions about SwapaDVD

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kbann (Beth A.)

Subject: No longer receiving any club correspondence

Date Posted: 12/23/2018 8:25 PM ET
Member Since: 4/3/2013
Posts: 458
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During the last club update I had a delay but they all seemed to catch up, but for the last week I have not received any emails from the club. I clicked unwatch and then watch on my watched topics, checked the email settings here, and nothing is even going to spam. I use gmail and don't know if that is the issue. Anyone else??

Utwig (Erik F.)

Date Posted: 12/23/2018 9:14 PM ET
Member Since: 10/5/2009
Posts: 10,045
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The only thing I personally know is that you just buried my last post of extreme importance.

Kevin R.

Date Posted: 12/24/2018 1:13 AM ET
Member Since: 5/22/2008
Posts: 359
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I have also not been receiving any emails from the club. I have always received notifications of wish list offers, DVDs that I need to mail, and DVDs on the way. But lately they've stopped although transactions continue.

glowbird (Gloria B.)

Date Posted: 12/25/2018 8:29 AM ET
Member Since: 10/4/2009
Posts: 14,284
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Go into your My Account Home and click on the link for Club Communications. You will see all your messages from swap there.

kbann (Beth A.)

Date Posted: 12/26/2018 6:15 PM ET
Member Since: 4/3/2013
Posts: 458
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I can log in there and see them but I am checking in less often then before when I was getting notifications. I even changed my email but it's been over 24 hrs and I still havent received any emails from here even though it shows sent, so I dont know what is going on.

jac27187 (John C.)

Date Posted: 12/27/2018 11:16 AM ET
Member Since: 2/10/2011
Posts: 621
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The site knows about this issue...

https://www.facebook.com/permalink.php?story_fbid=10156752700616544&id=49027056543

kbann (Beth A.)

Date Posted: 1/1/2019 6:13 PM ET
Member Since: 4/3/2013
Posts: 458
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Looks like it might be fixed now.

Utwig (Erik F.)

Date Posted: 1/2/2019 4:37 PM ET
Member Since: 10/5/2009
Posts: 10,045
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Then can you bump my credit post back on top, I have negative five credits at the moment, I need all the publicity I can get.

Joeyseven (Joe B.)

Date Posted: 3/5/2019 2:38 AM ET
Member Since: 9/18/2008
Posts: 1,297
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I been receiving emails from this site for offers with no problems.

But on PBS. I'm not as active,and just noticed I missed a few more books offers.

So I go to check my email,and it was wrong. Had a extra j in it,not sure if was me or site. Okay lets hope that fixes the email problem over on the book site. now off to CD site. :)

Last Edited on: 3/5/19 2:40 AM EST - Total times edited: 1

Discussion Forums - Questions about SwapaDVD

Topic: No longer receiving any club correspondence