Discussion Forums - Questions about SwapaDVD

Topic: Vacation Hold, a few questions.

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xsalezroarx (Melinda T.)



Subject: Vacation Hold, a few questions.
Date Posted: 6/12/2008 3:53 PM ET
Member Since: 11/27/2007
Posts: 351
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I'm going to be on vacation from the 15th until the 22, and have a few questions.

1. Will DVDs I have on Auto Request on my wishlist still go through and be sent to me, even thought my account is on vacation?

2. Will I lose my spot in line for wishlist DVDs (or stop collecting points) for the days I am on vacation?

Thanks!

SwapaGoat (Alex D.)


Date Posted: 6/12/2008 4:43 PM ET
Member Since: 11/12/2007
Posts: 1,421
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You do not earn points while your account is on vacation status.  As for the other question, check out the help section under the topic: How does the Vacation Hold affect My Wish List?

 

All items not set to auto-request on your Wish List will be "hidden" from the system when a Hold is in effect. 

  • If a Wish List DVD becomes available while a Hold is in effect, and the Wish List DVD is NOT set to auto-request:
    • you will be "passed over" for that copy
    • you will retain your place on the Wish List
  • If a Wish List DVD becomes available while a Hold is in effect, and the Wish List DVD IS set to auto-request:
    • if you have enough credits in your account to request the DVD, it will be requested for you automatically, and sent to the mailing address on your account.
    • if you don't have any credits in your account, you will be passed over for that copy of the DVD, but it will remain on your Wish List in the same position.

It is wise to set only those items you have credits for to auto-request on your Wish List during a Hold if you will be away from email while the Hold is in effect.

  • You can choose auto-request for only those DVDs you are "high up" in the queue for, as those are the ones that will most likely become available to you while you are away.

If you place a DVD on your Wish List while a Hold is in effect, that Wish List item will not be hidden by the Hold.

  • Think of your non-auto-requested Wish List items as a birthday present.   Whatever is on your Wish List will be "wrapped up" by the Hold when it goes into effect, and the birthday present will be "hidden" from view by the wrapping; anything placed on the birthday present after it has been wrapped (any newly Wishlisted DVDs) will not be hidden from view.  This analogy also applies to how the Hold "hides" items on your DVD Tower.
  • You can place each item on Hold as you add it to your Wish List if you don't want it to be visible to the system.

 

 

lens (Len S.)
SwapaDVD Team



Subject: Tower on Vacation Hold
Date Posted: 6/13/2008 6:34 PM ET
Member Since: 10/25/2007
Posts: 123
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Just wanted to add that no existing transactions are affected by Vacation Hold. In other words, if you have requested or agreed to send DVDs before the Vac. Hold, those transactions will continue. Also, Vac. Hold does not prevent any system emails from being sent to you.