Help Center - How do I direct my request for a DVD to a specific member?

Requests at SwapaDVD are submitted in FIFO order, unless the button on the member's DVD Tower is used to order the DVD. 

To direct your request to a specific member:

• Go to the member's DVD Tower
  • Locate the DVD on her DVD Tower.
• Click the ON HIS/HER DVD Tower (and nowhere else) in order to be sure the request goes to that member.
  
  • Do not click the Order button in the "popup" information that comes up when you mouse over the cover image; only the Order button on the tower list will work to submit the request to THAT member.
  • Tip: Before you click the button, look at the page you are on. If "[member]'s DVD Tower" does NOT appear at the top of this page, you are ordering from the DVD Details page, and your request may go to someone else.
  • If you have clicked the DVD cover/title on the DVD Tower to read more about the DVD:
    • you will be on the DVD Details page (which also has an "Order this DVD" button on it). GO BACK to the member's DVD Tower to click the "Order this DVD" button there--use your browser's "back" button.
  • You can confirm from whom you have requested the DVD after completing the request process:
    • by clicking   on the transaction on your account page, and seeing whose name "pops up" in the To: field of the empty PM. If it is not the intended member's name, cancel this request and try again.  Don't send a Personal Message unless it is the correct sender, though--if a requestor sends a PM to a sender during the one hour "waiting period" after a request  is submitted, the waiting period will be terminated, and the request will be submitted to the sender immediately.
    • You can cancel at any point up until the wrapper is printed by the sender. Once that has happened, the requestor can no longer cancel, and should not ask the sender to cancel either.