Discussion Forums - Questions about SwapaDVD

Topic: If DVD is marked damaged by usps does requestor get their credit back

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susanyogurt (Susan G.)



Subject: If DVD is marked damaged by usps does requestor get their credit back
Date Posted: 9/19/2012 12:33 AM ET
Member Since: 11/16/2007
Posts: 475
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If the receiver marks a transaction as "Damaged by USPS" do they receive their credit back and get their place back in line? Also, if  you mark a dvd received without a problem and later discover there is a problem, can you go back in and change your transaction status. 

Orlswapper (Phil R.)


Date Posted: 9/19/2012 6:34 AM ET
Member Since: 9/24/2009
Posts: 4,517
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Yes, no.
KathrynBlodgett (Kathryn B.)


Date Posted: 9/19/2012 8:49 AM ET
Member Since: 6/16/2009
Posts: 15,095
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If you discover a problem later, you can contact the team and let them know so it is on record, but no, you cannot fix the transaction status. If its only been a day they MIGHT fix it for you, otherwise they will just note it and move on.