USPS lost the DVD I sent! (they sent me a notice/the empty wrapping)

Help Center - USPS lost the DVD I sent! (they sent me a notice/the empty wrapping)

If your DVD became separated from the packaging en route, and is not recovered by USPS by the system action date, it will be considered Lost in the Mail automatically on the 26th day (35th day for items mailed to or from outside the contiguous US)* after the date it was marked mailed.

If this happens, you should contact the requestor to let him or her know what happened.
Call 800-ASK-USPS or go to www.usps.com/postalinspectors (the Postal Inspection Service's website) and input the information online there . This will help USPS try to recover the DVD.
If the DVD is found damaged, contact us so that we can cancel the transaction
- the requestor will get his or her credit back and can try to get the DVD from someone else.
If you receive the DVD back from USPS after the transaction has been canceled/declared 'Lost' and it is still in postable condition, you can re-post it to your DVD Tower.

If you feel that your wrapping method may have contributed to the DVD's loss en route, you can read the Help items about wrapping your DVD for mailing.

Help Center - USPS lost the DVD I sent! (they sent me a notice/the empty wrapping)

If your DVD became separated from the packaging en route, and is not recovered by USPS by the system action date, it will be considered Lost in the Mail automatically on the 26th day (*35th day for items mailed to or from outside the contiguous US) after the date it was marked mailed.

If your DVD became separated from the packaging en route, and is not recovered by USPS by the system action date, it will be considered Lost in the Mail automatically on the 26th day (35th day for items mailed to or from outside the contiguous US)* after the date it was marked mailed.