Help Center - Posting/Sending a Wish Listed DVD

When you post a DVD that another member is wishing for, the DVD will be offered to the member immediately. Your account will show the notation below:

• Reserved On: (date)
  Status: Waiting 48 hours for other member
  to confirm that they still want this DVD.

• When the Wishing member confirms that he/she wants the DVD, you will be notifed by email.


• If he/she declines the DVD (or does not respond within 48 hours), your DVD will immediately be offered to the next member on the Wish List for that DVD.
  • You will not get an auto-email notifying you of this cancellation; the offer will just be passed along.
  • If no other members are wishing for that DVD, it will go onto your DVD Tower as available for others to request.
• If you have posted the DVD in error, you will not be able to remove the pending offer.
  • You will need to wait until the DVD is requested, then click "I cannot send" on the request
  • You will have a chance to send a Personal Message to the requestor when you cancel.

Additional Possibilities:

• If the DVD is set to auto-request on the a member's Wish List, the DVD will be requested automatically, and you will get the email notifying you of the request about an hour after you post the DVD.
  • In the meantime (before the hour is up), you will see the auto-requested item ONLY on your DVD Tower, with the notation "request pending-1 hr max." next to it.

• • However, if the Wisher then cancels this request, you may log in and find no request there!
   
  • You will have received an email notification of the auto-request, but you will NOT have received an email notification of the first Wisher's cancellation because the offer has been passed along automatically to the next Wisher, without generating an auto-email notification. If no one else is wishing for the DVD, and the first (auto-requestor) cancels, then you WILL receive an email notifying you of the cancellation.


• If you receive a notification email of a request, but do not see the request when you log in to respond to it, you can confirm what has happened by checking your transaction archive to see if the first, now canceled, transaction is there.


• To get to your Transactions Archive:
  • from My Account: click the link "Transaction Archive" at the top of your My Account page (in the yellow bar)
  • from anywhere on the site: place your cursor over My Account in the toolbar at the top of the site, and choose "Transactions" from the menu that drops down.

Related Links:

What is the Wish List?
How the Wish List Works
Can I post a DVD directly to someone's Wish List?
I have a DVD on the Club Wish List. Can I contact the wisher?
What does *pending request, 1 hr max* mean?