Help Center - My request was canceled--I didn't mail the DVD yet

A sender has 5 days to accept a DVD request, and then there is a deadline to mark the DVD mailed after the request is accepted.   When a transaction "times out" and is canceled, the system will automatically send the request for the DVD to a new sender, if there is another copy in the system.  If so, the requestor will be getting this DVD from another person.

If you missed the deadline to mark your DVD mailed, and your  DVD has NOT been mailed yet:

• Repost the DVD if you want to offer it for swapping again
• If the requestor was not offered another copy by the system when the transaction with you was canceled (if there was no other available copy in the system):
  • she will be offered your copy immediately.

• If another copy has been offered to her,
  • she will get the DVD from another member
  • your DVD will go onto your DVD Tower to await another requestor.

• If you had printed the address for the previous request before it "timed out" and canceled:
  • When your DVD is requested again, be sure to print the address for the new transaction, to ensure that you send the DVD to the correct requestor.

If you made arrangements with the requestor to mail the DVD later than the mail-by date you chose when accepting the DVD:

• Remember that the SwapaDVD computer will not know of these arrangements made by Personal Message
• The SwapaDVD system will not adjust your deadline to mark the DVD mailed based on alternate arrangements you have made in PMs.
• You will need to mark the DVD mailed before the deadline--even if you haven't mailed it!--to keep the transaction from canceling.
• Marking a DVD mailed more than a day or two before you mail it is ONLY acceptable if you have gotten the requestor's permission to mail the DVD later.

Related links: 

My request was canceled but I already mailed the DVD!
My request was canceled--I didn't mail the DVD yet
Swapping Deadlines
How to put your Account on Hold/vacation
Can I send a DVD later?