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We used to be active swap-a-dvd users when we lived overseas (at a military APO), but since returning to the States 4 years ago we are finding ourselves using it hardly at all. I've been debating for over a year now about closing it, and with this latest change it seems as good a time as any (though I am not upset about it, really--if we still used the site a lot it would be well worth the small exchange fee!). Unfortunately, when I search the help docs for "how to close my account" it tells me to send them an email, and provides a link that tries to take me directly to MS outlook. I don't use outlook, and have no intention of installing it, but I can't find a way to just get the email and nothing else!! Please, can anyone help and just post the necessary email here or bmail it to me?? |
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Send email to Team@swapadvd.com with the subject line "Please close my account" It isn't actually the swapadvd site that is specifying Outlook. The button is just a common "mailto:" html link. Your broswer's preferences likely have Outlook specified as the application to use for document type "mailto". My guess is that you are using Internet Explorer; you can change the setting with Tools->Internet Options->Programs->Internet programs (Set programs). Scroll down past all the file extensions starting with "." and you should find a "MAILTO" option. Select MAILTO and press the (Change program...) button. Last Edited on: 5/26/14 8:32 AM EST - Total times edited: 1 |
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Thanks so much, Bret, that's very helpful (though I'm actually on Firefox)!! :-D Last Edited on: 5/26/14 8:35 AM EST - Total times edited: 1 |
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